A buyer cross-shopping new construction against resale in Henrico usually has two browser tabs open at once. One is the builder's page for Glen at Scott Place, the Eastwood Homes townhome community advertising a base price and a closing-cost credit. The other is a resale listing a few streets over, describing weekend mornings at the Lakeside Farmers Market and evenings at Original Gravity or Revel. Both tabs are selling the same ten-minute radius of Henrico. Neither tells you what the numbers in the other tab actually mean.
That gap between what's advertised and what's true once you read the fine print is the whole story here.
The Address Says Henrico. The Marketing Says Glen Allen.
Every piece of Eastwood's own copy for this community calls it a "hidden gem in Glen Allen, VA." The street address on the builder's own listing is 8398 Scott Place, Richmond, VA 23227, and Eastwood files the community under its Henrico division on its own website. That puts it in the Lakeside and Bellevue corridor along the Richmond city line, near Bryan Park, not the Glen Allen submarket most Richmond buyers picture when they hear the name.
This isn't a scandal. Builders name communities for marketing appeal all the time. But it matters for anyone using the listing to judge schools, drive times, or comparable resale values, because searching "Glen Allen" and searching "Henrico 23227" will surface different comps, different tax rates, and different neighborhood context. If you're pricing this against a resale home, price it against Lakeside, not Glen Allen.
What the Base Price Doesn't Include
Eastwood's community pages list Glen at Scott Place starting from the $349,990s. That number is real, but it isn't what most active buyers are actually paying right now. The homes currently listed as quick move-in inventory, the ones already under roof and closer to done, are priced closer to $368,000 to $400,000 as of this month.
That gap matters because of what comes next.
The String Attached to "Up to $10,000"
Eastwood's offer, stated directly on its own community and floor plan pages, is up to $10,000 in closing costs on select quick move-in homes when the buyer finances through Eastwood's preferred lender, on contracts written on or after January 1, 2025. Every one of those qualifiers does work.
Quick move-in only means the incentive doesn't apply to a home you'd design or wait to be built. It's tied to inventory the builder already has on the ground and wants to close.
Preferred lender only means the credit is contingent on financing through the builder's in-house partner, Sabal Mortgage, not whatever bank or credit union you'd otherwise use. That's a common builder practice, and there's a business logic to it: it lets Eastwood control the financing timeline and manage rate risk on homes sitting in finished inventory. It's not charity. It's a way to move product on the builder's schedule.
Here's the part that actually changes the math: if Sabal's rate is meaningfully higher than what an outside lender would quote you, the $10,000 credit can cost you more over the life of the loan than it saves you at the table. The only way to know is to get both quotes before you decide the incentive is worth chasing.
| Glen at Scott Place (quick move-in) | Lakeside resale (surrounding submarket) | |
|---|---|---|
| Typical price | ~$368,000–$400,000 | ~$390,000 median list |
| Financing incentive | Up to $10,000 in closing costs, tied to Sabal Mortgage | None, open to any lender |
| Structural warranty | 10-year structural, 1-year workmanship, 2-year mechanical | None beyond what a seller discloses |
| Lot | Small, attached townhome footprint | Established yards, varies by home |
| Time on market | Actively selling, builder-controlled pace | Median of roughly 49 days |
Why the Builder's Reputation Cuts Both Ways in a Townhome
Eastwood Homes was named Richmond Builder of the Year by the Home Building Association of Richmond in March 2026, the sixth time it has won that title, and Virginia Builder of the Year the following July. That's a real, recent, and verifiable distinction. It also builds its townhomes with a 1-2-10 warranty structure that goes further than the industry standard: one year on workmanship, two years on mechanical systems, ten years on the structure through a third party called Centricity, plus five years on HVAC parts, five years on siding and flooring, and a fifty-year window seal warranty for the original owner.
At the same time, the company's Better Business Bureau file shows roughly 40 complaints over the past three years, most centered on how long warranty repairs take to get scheduled and completed. Independent reviews average a solid 4.3 out of 5, with the majority of buyers saying they'd recommend the builder. The complaints that do show up cluster around slow post-closing response and, more specifically, sound transfer between units.
That last point matters more here than it would in most new-construction reviews, because Glen at Scott Place is a townhome community. Shared walls turn an insulation shortcut into a daily annoyance in a way a detached resale rancher simply doesn't. A ten-year structural warranty is real protection. It doesn't do anything about hearing your neighbor's routine through the wall.
Running the Actual Comparison
If you're deciding between a quick move-in townhome here and a resale home in the surrounding Lakeside area, the numbers on either listing page aren't enough on their own. Before you compare price tags:
- Get a written loan estimate from Sabal Mortgage and a second one from an outside lender for the same home and the same rate lock period.
- Ask the builder's sales team, in writing, which specific quick move-in addresses currently qualify for the credit. The offer changes by community and by inventory, and it isn't automatic.
- Pull recent sold comps for Henrico's 23227 zip code specifically, not Glen Allen, so you're pricing against the right submarket.
- If you're touring finished units, ask directly about sound transfer between walls and how the builder has handled warranty requests for existing owners in the same community.
- Order an independent inspection even on new construction. A structural warranty covers the frame. It doesn't catch a punch-list item before you've moved in.
What This Means If You're Choosing Between the Two
Neither option is the wrong answer. A new townhome with a real warranty and a financing credit can make sense if the numbers actually pencil out after you've checked the lender's rate against the outside market. A resale home in the established Lakeside area comes with no strings attached to the financing, but also no builder standing behind the roof or the HVAC system in year six.
The mistake is comparing the two on price alone. The real difference between them lives in the conditions attached to that price: who controls your financing, what the address actually tells you about the neighborhood, and what happens on the other side of the wall once you've moved in.
A Few Questions Buyers Ask
Is the closing cost credit the same on every home in the community? No. Eastwood's offer applies to select quick move-in homes, and it can change by community and by month. Confirm the current terms in writing for the specific address you're considering rather than assuming the advertised number applies across the board.
Does the Lakeside resale market move fast right now? Recent multiple listing service data for the surrounding Lakeside submarket shows homes spending a median of about 49 days on market and typically receiving one offer, which points to a market with room to negotiate rather than one requiring an aggressive, over-list bid.
Should I still get an inspection on new construction? Yes. A structural warranty protects against major defects over time. It won't surface the smaller workmanship issues an inspector catches before closing, and Eastwood's own complaint history shows warranty repairs aren't always fast once you've moved in.
If you're weighing new construction against resale anywhere in Henrico, the numbers on the listing page are the start of the conversation, not the end of it. Renee Cowan has spent 30 years walking Richmond-area buyers through exactly this kind of comparison, incentive terms, comps, and all. Work with us before you sign anything.
